Deleting your 1xBet account is a separate, permanent step - different from self-exclusion, which is a temporary break the account recovers from once time is up. This page explains what closing an account for good actually involves.
Delete account or self-exclude?
If you just need a break, self-exclusion is almost always the better option - your account reopens automatically once the period ends. Deleting an account is final: it cannot be reopened afterwards, so only choose this if you are sure you no longer want to use 1xBet at all.
Before you request deletion
- Withdraw your full balance - funds cannot be transferred out once the account is closed.
- Cancel any active bonuses in My Account > Bonuses.
- Let any open bets settle - pending wagers can’t be cashed out after closure.
- Save any records you need, such as betting or transaction history, before you lose access.
How to actually delete it
There is no self-service “delete account” button - closure has to go through 1xBet support directly.
- Contact support via live chat or email, from the account you want closed.
- State clearly that you want the account permanently closed, and provide your account ID or registered email.
- Complete any identity checks support asks for, to confirm the request is really coming from you.
- Wait for written confirmation - the account is not considered closed until you receive it.
What to expect afterwards
Once confirmed, the closure is permanent - you will not be able to log back in or reopen the same account. In line with licensing and anti-money-laundering rules, some account records are still retained by 1xBet for a period even after closure, though the account itself stays inaccessible to you.
Changed your mind about a full close?
If what you actually want is a break rather than a permanent goodbye, our Self-Exclusion page explains a reversible alternative, and our Responsible Gaming page has tools and a quick self-test if you are unsure which option fits.